The UK Government has been working with the CBI to establish links between government departments and business to aid the response to COVID-19. The Airport Operators Association (AOA) has been designated as the representative of the airports sector and has set up this portal to provide further information to the sector and to seek your input.

If you have any queries / input regarding COVID-19 or would like to be added to our COVID-19 mailing list, please let us know through the enquiry form at the bottom of the page. A member of the team will be in touch with you soon.

This portal is open to all organisations in the aviation sector including organisations that are not members of the AOA.

AOA Members can access further information on the work AOA has been undertaking on COVID-19, including correspondence with Government, by clicking here. If you do not know your login details, please contact Patricia Page.

Restrictions on activity due to COVID-19

Quarantine for UK arrivals

The Government has announced the imposition of quarantine measures for inbound travelers to the United Kingdom, due to come into force on 8 June 2020. The measures will require all inbound passengers to provide their journey, accommodation and contact details to UK Border Force; travelers will then be asked to remain at their chosen accommodation for the first 14 days of their stay in the UK. Failure to comply with these measures could result in fines of up to £1000. The most up-to-date information on quarantine and measures passengers are expected to follow can be found here.

In order to keep critical sectors and national infrastructure operational, the Government has outlined certain individuals that will be exempt from the quarantine measures. The list of such individuals can be found here.


COVID-19 Aviation Health Safety Protocol

The European Union Aviation Safety Agency (EASA) and European Centre for Disease Prevention and Control (ECDC) issued a joint document defining measures to assure the health safety of air travellers and aviation personnel once airlines resume regular flight schedules following the severe disruption caused by COVID-19.

COVID-19 Aviation Health Safety Protocol | EASA

The guidelines place paramount importance on health safety at every stage of the end-to-end passenger journey. Recognising that airports, airlines and aircraft are different, it takes a pragmatic approach in implementation – highlighting and giving guidance on the ways in which individual locations and situations can best be re-engineered to meet the new health safety standards.

EASA ECDC COVID-19 Operational Guidelines For Management of Passengers Doc


EASA Document Library>


The UK Civil Aviation Authority understands that the spread of Coronavirus is concerning for the industry.

How the UK Civil Aviation Authority is preparing

As part of its regulatory duties, the UK Civil Aviation Authority consistently monitors and prepares for a variety of scenarios. The UK Civil Aviation Authority are closely monitoring the evolution of the coronavirus situation and considering any required precautions to take.

The UK Civil Aviation Authority have robust contingency measures in place to ensure continuity of our safety-critical regulatory business in the event of the spread of COVID-19.

During the unprecedented and extremely challenging times we are facing the UK Civil Aviation Authority have been asked a number of questions regarding the provision of Rescue and Firefighting Services (RFFS) at Licensed or Certificated Aerodromes.

RFFS Easement Doc v1.2


SRG2011 Form>


National Fire Chiefs Council

COVID-19: Guidance & options – maintenance of competence




How Will Airlines Get Flying Again?

When passenger planes start flying again, the world of air travel will be very different.


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Information for passengers, holidaymakers and the industry.

The UK Civil Aviation Authority understands the acute impact that Coronavirus is having on the industry, as well as those with upcoming travel plans. We are providing the below information for passengers, holidaymakers and the industry.



Heathrow passenger numbers fall by 52%

Heathrow Airport


The boss of Heathrow Airport has called on global governments to agree on a common standard on medical screening at airports as passenger numbers slumped by over 50%.

Chief executive John Holland-Kaye claimed a single system for assessing passengers’ health will help demand for air travel recover from the coronavirus pandemic.

He added that this would be an important boost to Britain’s economy.

Mr Holland-Kaye said: “Heathrow continues to serve the nation by keeping vital supply lines open, and helping people get home.

“Now is the time to agree a common international standard for healthcare screening in airports so that when this crisis recedes, people can travel with confidence and we can get the British economy moving again.”

He made the comments as Heathrow announced that passenger numbers for March fell by 52 per cent compared with the same month in 2019.

Many of the 3.1m journeys were repatriations, as people flew to and from Heathrow to reach their homes.

The collapse in demand saw the airport move to single runway operations on 6 April, and two terminals will be closed in the coming weeks.

Heathrow warned it expects passenger numbers for the whole of April to be down by more than 90 per cent year-on-year, with “lasting and significant industry-wide effects predicted”.

These measures will “protect long-term jobs” by reducing operating costs and help Heathrow “remain financially resilient”, the airport added.

Virgin Atlantic takes drastic action to safeguard future against Covid-19

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